Legal

Terms and Conditions

Last updated: 14 August 2026

1. Who we are

Picky is operated by Nikita Kyrushko, an individual based in the United Kingdom trading as "Picky" ("Picky", "we", "us"). Picky is run by an individual, not a registered company. You can contact us at hello.picky.ai@gmail.com.

These terms govern your use of the Picky mobile application, the get-picky.com website, and the services available through them (together, the "Service"). By creating an account or using the Service you agree to these terms. If you do not agree, do not use the Service.

Our Privacy Policy (available at get-picky.com/privacy) explains how we handle your personal data and forms part of your agreement with us.

2. What Picky is — and what it is not

Picky scans restaurant menus and uses artificial intelligence to sort dishes into what's for you, what's worth asking about, and what isn't, against the food restrictions you tell us about.

Picky is a decision-support tool, not a guarantee. You acknowledge and agree that:

  • Verdicts are generated by AI from a photograph or text of a menu. Menus are incomplete, kitchens change recipes, and AI makes mistakes. A SAFE verdict is an informed estimate, not a promise that a dish is safe for you.
  • Picky does not provide medical, dietetic or nutritional advice, and is not a substitute for advice from a doctor, dietitian or allergist.
  • If you have a food allergy or intolerance that could cause a serious reaction, you must not rely on Picky. Always confirm ingredients and preparation directly with the restaurant before ordering.
  • Community signals (where shown) are aggregated reports from other users and reflect their experiences, not verified facts about a restaurant.

3. Eligibility and your account

  • You must be at least 13 years old to use Picky. We ask for your date of birth at onboarding and block accounts for anyone under 13.
  • You must give accurate information (including your food restrictions — the quality of your verdicts depends on it) and keep your login credentials secure. You are responsible for activity on your account.
  • One account per person. Accounts are personal and may not be shared or sold.

4. Free tier and subscriptions

  • Free tier: 2 menu scans, plus any bonus scans earned through referrals. Free accounts see dish names and SAFE/CHECK/AVOID verdicts only.
  • Picky Pro: £5.99 per month or £59.99 per year (prices include VAT where applicable). Pro unlocks unlimited scans, dish reasons, ingredient breakdowns, saved restaurants, shareable cards and group dining.
  • Subscriptions purchased in the iOS app are billed by Apple through your App Store account; subscriptions purchased in the Android app are billed by Google Play. They are additionally governed by the applicable store terms.
  • Subscriptions renew automatically until cancelled. You can cancel at any time through your App Store or Google Play subscription settings. Cancellation takes effect at the end of the paid period unless the store tells you otherwise.
  • Cooling-off: you have a statutory 14-day right to cancel a distance purchase. Because Picky Pro is a digital service supplied immediately, at checkout you consent to immediate supply and acknowledge that once you begin using Pro features your right to a full cooling-off refund may be lost, save for a pro-rated refund for service not yet supplied where the law requires it. Nothing in this section affects your statutory rights under the Consumer Rights Act 2015.
  • We may change prices with at least 30 days' notice; changes apply from your next renewal. If you do not agree, cancel before the renewal.

5. Referrals

Referral links grant bonus scans (currently +5 each) to both the referrer and the new user when a referral is validly applied at signup. Referral rewards have no cash value, may be adjusted or withdrawn prospectively at any time, and may be revoked where we reasonably believe codes are being farmed, shared publicly at scale, or otherwise abused.

6. Acceptable use

You agree not to:

  • upload content that is unlawful, infringing, or that you do not have the right to share (menu photos of publicly displayed menus are fine);
  • attempt to probe, overload, scrape, reverse engineer or interfere with the Service or its AI systems, or use the Service to build a competing dataset;
  • misuse group dining sessions or referral codes;
  • use the Service other than for its intended personal, non-commercial purpose.

We may suspend or terminate accounts that breach these terms, with notice where practicable.

7. Your content and our licence

You keep ownership of the content you upload (menu photos, meal ratings, notes). You grant us a non-exclusive, worldwide, royalty-free licence to host, process and display that content solely to operate and improve the Service — including sending menu images to our AI provider to generate verdicts and producing aggregated, non-identifying community statistics as described in the Privacy Policy. This licence ends when you delete the content or your account, except for aggregated data that no longer identifies you and copies held in routine backups for a limited period.

8. Our intellectual property

The Service — including the Picky name, logo, app, website, design and generated verdict presentation — is owned by us or our licensors. We grant you a personal, non-transferable, revocable licence to use the app and website for their intended purpose. No other rights are granted.

9. Availability and changes

The Service is provided on an "as available" basis. We may modify features, run maintenance, or withdraw the Service. If we permanently withdraw a paid feature you have prepaid for, we will refund the unused portion. We are not liable for outages caused by third-party providers (hosting, AI, payments) or events outside our reasonable control.

10. Liability

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded under the law of England and Wales.

Subject to that:

  • We supply the Service with reasonable care and skill, but we do not warrant that any verdict is accurate or that any dish is safe for you. You are responsible for your own food choices and for verifying ingredients with the restaurant, particularly where a mistake could harm your health.
  • We are not liable for losses that were not foreseeable when you agreed to these terms, losses not caused by our breach, or business losses (Picky is for consumers).
  • Our total liability to you in respect of the Service is limited to the greater of £100 and the amounts you paid us in the 12 months before the event giving rise to the claim.

If you are a consumer, these terms do not affect your statutory rights.

11. Termination

You can stop using Picky and delete your account at any time (Settings, or by contacting us — deletion is described in the Privacy Policy). We may suspend or terminate your account for material breach of these terms; where the breach is remediable we will normally give you notice and a chance to fix it first. On termination your licence to use the Service ends; sections which by their nature should survive (2, 7, 8, 10, 13) survive.

12. Changes to these terms

We may update these terms from time to time. For material changes we will give at least 30 days' notice in the app or by email. Continued use after the effective date constitutes acceptance; if you do not agree, stop using the Service and, if you have a subscription, cancel it before renewal.

13. General

  • These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction — though if you live in Scotland or Northern Ireland you may also bring proceedings there, and consumers retain any mandatory protections of their country of residence.
  • If any provision is found unenforceable, the rest remain in force. Our failure to enforce a right is not a waiver of it.
  • You may not transfer your rights under these terms; we may transfer ours to someone who takes over running Picky (for example a company formed to operate the Service), with notice, provided your rights are not reduced.
  • If you use Picky on an Apple device: Apple is not a party to these terms, has no obligation to provide support or maintenance, and is not responsible for any claims relating to the app; Apple is a third-party beneficiary of this section with the right to enforce it.

14. Complaints and contact

Questions or complaints: hello.picky.ai@gmail.com. If you are unhappy with our response, you can contact your local consumer advice service (in the UK, Citizens Advice).