Support

How can we help?

Need help with the app, have a question, or found a bug? Email us and we'll get back to you.

Email hello.picky.ai@gmail.com

Common questions

How do I upgrade to Picky Pro?

Open the app, go to Profile, and tap Upgrade. Subscriptions are billed through the App Store or Google Play.

How do I cancel my subscription?

Manage or cancel your subscription through your device's App Store or Google Play subscription settings — Picky does not process cancellations directly.

How do I delete my account?

Go to Settings in the app, or email us and we'll delete it for you. See the Privacy Policy for details on what's removed.

A scan gave me a verdict that looks wrong.

Picky is a decision-support tool, not a guarantee — see the Terms & Conditions for details. If something looks broken rather than just uncertain, email us with a screenshot and we'll look into it.